English 
Tiếng Việt Through customer inquiries about Laxgo, we have compiled the most frequently asked questions to help you find answers quickly. This is a compilation of questions about Laxgo. To search for questions in this article, please press Ctrl+F and enter the keyword of the question you want to find.
Compilation of Frequently Asked Questions about Laxgo
1. What is Laxgo?
Laxgo is a service for renting overseas travel WiFi in Vietnam. If you want to use the internet comfortably and affordably while traveling abroad, renting Laxgo WiFi is your solution. You rent the WiFi in Vietnam and can use it upon arrival abroad.
2. What is Laxgo WiFi?
Laxgo WiFi is a portable wireless WiFi hotspot specifically for traveling and business trips abroad. The Laxgo WiFi device does not require a SIM card or power connection, and is very compact, so you can take it anywhere. The device can provide WiFi in 190 countries worldwide.
Answering All Frequently Asked Questions about Laxgo
3. If I rent Laxgo, what can I use it for abroad?
Look up travel information such as hotels, destinations, or quickly book Grab, Uber, Taxi at the airport. Get directions and navigate with Google Maps. You can also use Google's voice navigation. Easily contact family and friends via Zalo, Viber, Messenger, Facetime... completely free at any time. Check emails, reply to partners easily when on business trips. Share your trip, upload photos, or livestream on social media. And anything else that requires Internet.
4. Do I need to set up Laxgo when I go abroad?
We have pre-configured the settings before delivering it to you. You don't need to configure anything, just turn it on and use it.
5. Can I insert an international SIM card into Laxgo?
Yes. The Laxgo WiFi device has a SIM card slot on the bottom. You can purchase a 4G/3G SIM card to insert into the WiFi hotspot device. This is very convenient if you visit countries with cheap SIM card prices like Vietnam.
6. If I travel to multiple countries, do I need to rent multiple Laxgo WiFi devices?
No need. You only need to use 1 Wi-Fi device for all the countries you visit. The device will automatically connect to the network in the country you visit.
7. How many countries can Laxgo Wi-Fi be used in?
Currently, we have partnered with network providers in 190 countries. This includes all the most popular tourist destinations. In the future, we will strive to connect with all remaining countries.
8. How many people can the Laxgo Wi-Fi hotspot be used by?
You can connect up to 5 devices simultaneously without any change in speed. If you use more than 5 devices, it will be slow.
9. What is the battery capacity of the device, and how long does it last?
The device has a 5000 mAh battery. You can use it continuously for 12 hours. If not in use, the battery can last up to 24 hours before needing to be recharged.
Quickly answer your questions about Laxgo
>>>If you want to use the Internet comfortably while traveling abroad, you should buy: International Wi-Fi Hotspot
10. How long does it take to fully charge Laxgo?
It takes 6 hours to fully charge the device.
11. How to charge Laxgo Wi-Fi?
You can plug the USB cable into a laptop, a phone or tablet charger, or a power bank. The power source required is DC 5V-1A. You should not use 2A chargers as they can damage the battery.
12. Why do I have to pay a deposit when renting Wi-Fi?
This is to ensure that you use the device carefully. We will return the deposit to you after receiving the device back.
13. Where do I receive the Laxgo Wi-Fi device if I rent it?
Unlike other rental services, you will receive the device in Vietnam. We will deliver the device to your home for free.
14. When I return to my country, how can I return the device?
It's very simple, just call us. Our staff will come to pick up the device and refund your deposit.
15. What devices will I receive when renting Laxgo?
You will receive Laxgo wifi, a USB charging cable, and a user manual.
16. How is the Laxgo rental fee calculated?
We charge a daily service fee, not based on usage data. If you travel abroad from 1/6 to 3/6, the rental period is 3 days.
17. What if I want to change the rental dates or cancel the rental?
You should notify us at least 2 days before your trip. Simply call 19002106 - (028)71066886 to inform us.
Answer all questions about Laxgo in 5 minutes
18. What should I do if I encounter a problem while using the device?
Just hold the power button for 15 seconds to restart the device, and you're done.
19. How many devices can I use Laxgo to provide WiFi for?
Devices that Laxgo supports WiFi connection: smartphones, tablets, laptops, WiFi extenders.
20. Will I be penalized if I use the device beyond the rental period?
Not at all. You just need to pay the additional rental fee for the extra days. The price is the same as the normal rental fee, with no extra charges.
These are all the questions about Laxgo. We hope this article answers all your questions about Laxgo. If you still have any questions aboutLaxgothat are not covered here, please leave a comment below!
